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  #1  
Old 03-27-2010, 08:39 PM
MaRCHeW MaRCHeW is offline
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Default Problem with demo account.
Hi

I can't login to my demo account. I receive "User not found or invalid password" message. Are you have problem with demo server now?

I tried register new demo account but receive "This e-mail is already in use" message.

Any help?

Regards
MaRCHeW
Last edited by MaRCHeW : 03-27-2010 at 08:45 PM.
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  #2  
Old 03-29-2010, 07:47 AM
admin admin is offline
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Hello Marchew,

ProTrader demo account expires in month. Email us your demo account login, so we will extend it.

Thanks!
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  #3  
Old 03-30-2010, 07:52 AM
MaRCHeW MaRCHeW is offline
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Hi

Quote:
Originally Posted by admin View Post
ProTrader demo account expires in month. Email us your demo account login, so we will extend it.
I sent email to support but have some notice.
I understand limitation demo acount on one month but not understand why I can't open new demo account from PT Multistation.
Why you restrict demo account and check email address? Maybe some users want to open 2 or more demo acount and testing PT Multistation and strategies.
For example: one demo account to testing manual strategies and one or more demo accounts to testing robots.

I think that this arguments have sense.

Another issue is that I don't want to send email to support always when my demo account expired. I want to open new demo account from PT Multistation. PT Multistation give me this possibility. I have a little time and if my demo account expired in weekend I must waiting to Monday on reply from support.

Regards
MaRCHeW
Last edited by MaRCHeW : 03-30-2010 at 08:01 AM.
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  #4  
Old 03-30-2010, 08:49 AM
admin admin is offline
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Marchew,

We have already reconsidered the whole idea of getting demo account and PTmultistation trial. We will release it in the end of May.
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  #5  
Old 03-30-2010, 08:54 AM
MaRCHeW MaRCHeW is offline
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Hi

Quote:
Originally Posted by admin View Post
We have already reconsidered the whole idea of getting demo account and PTmultistation trial. We will release it in the end of May.
Good news!

Regards
MaRCHeW
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  #6  
Old 04-03-2010, 01:40 PM
MaRCHeW MaRCHeW is offline
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Hi

I receive information from support that my demo account was restored and extended till 21-06-10. Nice! But when I want to login to my demo account I recieve "terminal type error" message?

Any help?

Regards
MaRCHeW
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  #7  
Old 04-06-2010, 01:36 PM
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Marchew,

Did you ask support team regarding this problem?
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  #8  
Old 04-06-2010, 03:36 PM
MaRCHeW MaRCHeW is offline
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Hi

Quote:
Originally Posted by admin View Post
Marchew,

Did you ask support team regarding this problem?
No. I will send email to support.
Last edited by MaRCHeW : 04-07-2010 at 10:41 AM.
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  #9  
Old 04-07-2010, 06:07 PM
MaRCHeW MaRCHeW is offline
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Hi

Quote:
Originally Posted by admin View Post
Marchew,

Did you ask support team regarding this problem?
Support resolve my problem. Thx

Regards
MaRCHeW
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